Refund policy

Satisfaction Guaranteed At The Bag Station, we want you to be completely satisfied with your purchase. If, for any reason, you wish to return your purchase please begin the return process within 14 days from the date of delivery.

We cannot accept packages that are opened/broken seal.

Please note that return postage is paid by the customer, and it is highly recommended to use traceable shipping to ensure that your return reaches us successfully.

If you would like to initiate a return, please contact our customer service team with your order number and a reason for return using the contact details below.

Provided the merchandise is in good condition, when returned, we will provide a full refund to your original form of payment within 24 hours of the order time. If you do have other questions or concerns, please let us know so we can support you through our Customer Service department. Thank you again for shopping with The Bag Station!